The DTHP Promise
- Written, up‑front estimate before work begins.
- On‑time arrival window or $50 off.
- Clean, respectful work: shoe covers & floor protection.
- Licensed, insured technicians only.
Our Warranty & Customer Guarantees
We stand behind our workmanship and the products we install. Below is a clear summary of our license, insurance, and the promises we make on every job.
Business Credentials
- Company
- Drip Too Hard Plumbing (DTHP)
- Phone
- (818) 334‑9399
- Contractor License
- CA C‑36 #980629
- Service Area
- Los Angeles, San Fernando Valley, San Gabriel Valley
- Workers’ Compensation
- Active policy on file — Berkshire Hathaway Direct Insurance Company (certificate available upon request).
- General Liability Insurance
- $1,000,000 per occurrence / $3,000,000 aggregate — Berkshire Hathaway Direct Insurance Company, 1314 Douglas Street Suite 1400, Omaha NE 68102-1944, (800) 356-5750 (COI available on request).
Need documentation for your records or HOA? Email info@driptoohardplumbing.com and we’ll send a current Certificate of Insurance (COI) and license details.
Your Protections
Three pillars that protect your home, schedule, and budget on every service call.
2‑Year Workmanship Warranty
Repairs and installations performed by DTHP are backed by a 24‑month workmanship warranty unless otherwise noted on your invoice. Manufacturer warranties apply to parts and equipment.
What’s covered
- Labor defects related to our installation or repair.
- Re‑visit and correction at no additional labor cost.
Common exclusions
- Pre‑existing conditions or unrelated systems.
- Abuse, misuse, lack of maintenance, or customer‑supplied parts.
- Acts of God, roots/infiltration beyond our repair scope.
Price‑Match Guarantee
If you get a lower, comparable written estimate from a licensed and insured contractor for the same scope and materials, we’ll match the price or tell you exactly why our scope delivers better value.
What qualifies
- Written estimate within 14 days, apples‑to‑apples scope.
- Valid CA contractor license & insurance.
- Same or better materials and warranty terms.
All Warranties & Guarantees
A complete overview of every warranty we offer. Coverage varies by service and eligibility.
DTH Promise™ 2-Year Labor Warranty
Coverage Policy2 years•Our workmanship is guaranteed for two full years on eligible installations and repairs.
Emergency Response Warranty (Same-Day / 24-Hour)
Coverage Policy24 hours•For qualifying emergency services, we guarantee same-day or within 24-hour response to restore critical plumbing systems.
Flow Guarantee™ 1-Year
Coverage Policy1 year•When we clear your drain and verify it with a camera, we’ll keep it flowing for a full year — or we’ll come back and clear it again at no charge.
15-Year Sewer Line Replacement Warranty
Coverage Policy15 years•When we replace your sewer line, our covered workmanship is backed for 15 years on eligible installations.
10-Year Pipe Bursting Warranty
Coverage Policy10 years•When we replace a line using pipe bursting, our covered workmanship is backed for 10 years on eligible installations.
10-Year Pipe Liner Warranty
Coverage Policy10 years•When we rehabilitate a line using a pipe liner, our covered workmanship is backed for 10 years on eligible installations.
Notes: Some services (e.g., drain clearing, hydro‑jetting, descaling) address existing conditions and may not include a defect‑free guarantee on aging or damaged piping. Specific terms appear on your written estimate/invoice. Manufacturer warranties vary by model and brand. DTHP reserves the right to inspect and verify claims.